Shortage to Surplus: 5 Shifts to Address the National Educator Shortage
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Mapping A Journey To Address the
National Educator Shortage
As a follow-up to the 5 Shifts to Address the Educator Shortage, the American Association of School Personnel Administrators (AASPA), in collaboration with Experience Management Institute (EXMI), are excited to share the 2024 National Educator Shortage Summit results.
This document contains ten personas, each representing an entry point into teaching or school counseling. Every persona is accompanied by a sample journey map illustrating the potential experience of the aspiring educator. Developed with the help of over 300 professionals at the 2024 National Educator Shortage Summit, our hope is that you use this document to have conversations across organizations to better understand and address the educator shortage from your perspective. Instructions and guidelines for conducting your own journey mapping are included.
Rewriting The Retention Playbook
At the 4th Annual National Educator Shortage Summit (NESS) in 2025, the work continued with a new focus on educator retention as a key component to address the educator shortage. NESS provides a unique, solutions-oriented environment where participants examine the root causes of educator shortages and co-design practical, high-impact strategies. Discussions move beyond identifying challenges to creating sustainable, systemwide solutions that are both locally grounded and nationally relevant.
The Retention Playbook emerged from the 2025 convening. This paper captures the key themes, bold ideas, and promising practices shared during the summit. It is intended to be a living resource—one that grows and evolves as more organizations innovate and learn how to retain and support the educators who shape our future.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.