Organization Overview
Experience Management Institute (EXMI) is a woman-owned, small business headquartered in Columbus, Ohio. With extensive experience in organization strategy, people management, compensation, recruitment, and retention, EXMI helps build more human workplaces.
Dr. Kate Heynoski
P.hD., pHCLE, SPHR
Co-Founder & Chief
Emily Douglas-McNab
MHR, MBA, SPHR, CAC, LSSBB, pHCLE
Co-founder & Chief
Erin Howell
pHCLE, CDMP, LSSGB
Director, Marketing & Operations
Kim Ratcliff
APR, MPA
VP of Engagement
Michael Katz
JD, MBA, pHCLE
Senior Strategic HR Partner
Naima Khandaker
VP of Strategy
Stephen Fujii
VP, Customer Experience
Taylor Tamang
Strategic HR Partner
Teresa Daulong
LSSGB, CAC, PCHLE
Vice President Client Services - HR
Areas of Specialization
Benefits, Career Development, Certification, Classification & Compensation Studies/Analysis, Coaching, Communications, Consulting, Continuing Education, Data Analytics, Diversity, Equity & Inclusion, Employee Engagement, HR Solutions, Job Descriptions, Leadership Training, Mentorship, Onboarding / Orientation, Online Instruction, Professional Development, Recruitment, Retention, Staffing Analysis, Talent Management, Team Building, Training, Training Classified, Training Non-Classified, Video Coaching